1. Introduction
Relique Track ("we", "our", or "us") operates the Relique Track web application and mobile applications (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.
2. Information We Collect
Information you provide directly:
- Account information — email address and password when you register
- Store information — store name, location, and description
- Inventory data — item names, descriptions, prices, photos, barcodes, and related details
- Billing information — processed securely by Stripe; we do not store payment card details
- Team information — email addresses of team members you invite
Information collected automatically:
- Usage data — pages visited, features used, and time spent in the application
- Device information — browser type, operating system, and device identifiers
- Log data — IP address, access times, and referring URLs
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service
- Process transactions and manage your subscription
- Send transactional emails such as invite notifications and billing receipts
- Respond to your comments, questions, and support requests
- Monitor and analyze usage patterns to improve the Service
- Detect and prevent fraudulent or unauthorized activity
- Comply with legal obligations
We do not sell your personal information to third parties. We do not use your inventory data for advertising purposes.
4. Data Storage and Security
Your data is stored securely using Supabase (PostgreSQL) hosted on AWS infrastructure. Inventory images are stored in Supabase Storage with private access controls. All data is encrypted in transit using TLS and encrypted at rest.
We implement industry-standard security measures including row-level security policies, secure authentication via Supabase Auth, and regular security reviews. However, no method of transmission over the internet is 100% secure.
5. Third-Party Services
We use the following third-party services that may collect information:
- Supabase — database, authentication, and file storage. Privacy Policy
- Stripe — payment processing and subscription management. Privacy Policy
- Vercel — web application hosting. Privacy Policy
6. Data Retention
We retain your account and inventory data for as long as your account is active. If you cancel your subscription, your data is retained for 90 days before being permanently deleted, giving you time to export your information.
You may request deletion of your data at any time by contacting us at the email address below. We will process your request within 30 days.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Export your data in a portable format (available via CSV export in the app)
- Opt out of non-essential communications
To exercise any of these rights, please contact us at the email address below.
8. Children's Privacy
The Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date, and by sending an email notification to your registered address.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Relique Track
Email: privacy@reliquetrack.com